Sacramento Delta Property Management, Inc.

I wish I could report differently, but overall I did not have a great move-in experience with Sacramento Delta Property Management. Their customer service is poor. I had a mishap where my uhaul broke down mid trip from southern california on the day when I was supposed to pick up the key to my apartment. I called immediately to reschedule a pick up time that day, if not the following day, but because it was nearing a holiday weekend they were unwilling to accomodate a later pick up. I had to turn back, eat up the traveling costs and completely reschedule the move, then start over the following week. When I arrived the following week to pick up the key, the property manager that apparently was assigned to my property was not present and left no direction to office staff so when I went to pick up my key, they had no idea where it was and were about to turn me away. It took about 20-30 minutes for them to find the key, but I ultimately was able to get it. The apartment did not seem like it was professionally cleaned and inspected upon arrival, but at that point I really needed to move in because of their delay. The pictures shown here are of some of the kitchen drawers which contained dead bugs. I wasn't exactly expecting perfection at this point, but was really bummed in finding things throughout that just wouldn't jive with other property management companies. Some other things of mention are: the condition of the kitchen countertops (they're concrete, but the finish on them is severly worn, and unsafe to prepare food on), painted over mold spots in the bathroom, and lighting fixtures not completely secured to the walls. If I can help it, I won't be renting from anybody utilizing SacDelta after my lease is up. The attention to detail

I've used Sacramento Delta for six years now, first to manage my parents' home after they could no longer live there and later my own home. Both properties are very well-cared-for and my property managers have been diligent and professional at all times, from screening tenants, to looking ahead for repairs and maintenance, and keeping me informed. And all at a reasonable price. Strongly recommended to homeowners!

I've been with Sac Delta for about 10 years now. They were always on top of things and I've never had any problems with my property or tenant. My property manager, Cheryl, was on the ball. When things needed to be fixed, she provided the necessary details and cost estimate. She updated me with the status and when possible, shared the cause of the issue. That's why I am recommending Sac Delta to my family member when they needed a property management company.

I find myself following up with the contractors Delta hires to much as well as back and forth with Delta. Plus the property management is a middle broker and has little say or control. Been dealing with a broken garage door since before move in and here we are almost 2 months and still no response. I like just working with the owners directly but Delta is an average company with plenty of room for improvement.